Advanced Skill Certificate in Employee Relations Incident Handling

Monday, 22 September 2025 15:30:38

International applicants and their qualifications are accepted

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Overview

Overview

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Employee Relations Incident Handling is a crucial skill for HR professionals and managers.


This Advanced Skill Certificate equips you with the expertise to effectively manage complex workplace situations.


Learn proven strategies for conflict resolution, disciplinary procedures, and grievance management.


Develop your skills in investigative techniques and mediation to minimize workplace disruption.


The certificate covers legal compliance and best practices in employee relations.


Become a confident and effective incident handler, protecting your organization and its employees.


Ideal for HR professionals, managers, and anyone dealing with employee relations issues daily.


Employee Relations Incident Handling is your pathway to becoming a proficient problem-solver.


Enhance your career prospects and contribute to a positive work environment. Enroll today!

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Employee Relations Incident Handling is a crucial skill for HR professionals. This Advanced Skill Certificate equips you with the expertise to navigate complex workplace conflicts, conducting effective investigations and implementing fair resolutions. Master mediation techniques, conflict resolution strategies, and best practices in disciplinary action. Boost your career prospects in HR management, industrial relations, or employee relations specialist roles. This program features interactive case studies and real-world scenarios, providing a unique and practical learning experience. Gain the confidence to handle difficult situations effectively and become a valued asset to any organization. Develop essential skills for a successful career in HR.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Investigating and Resolving Employee Relations Incidents
• Effective Communication and Conflict Resolution in the Workplace
• Legal Compliance and Employment Law in Incident Handling (including discrimination, harassment, and wrongful termination)
• Documentation and Record Keeping Best Practices for Employee Relations
• Mediation and Alternative Dispute Resolution Techniques
• Workplace Investigations: Best Practices and Ethical Considerations
• Managing Difficult Conversations and Performance Issues
• Employee Relations Policy Development and Implementation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
Employee Relations Specialist (ER) Proactive conflict resolution, policy implementation, grievance handling; high demand in UK's diverse workforce.
HR Business Partner (with ER focus) Strategic HR advising, including resolving employee relations issues, promoting positive workplace culture; essential for UK businesses.
Industrial Relations Officer Negotiating with unions, managing collective bargaining, ensuring legal compliance in employee relations; critical role in unionized UK sectors.
Senior Employee Relations Advisor Mentoring junior colleagues, conducting complex investigations, strategic planning in employee relations; senior-level expertise highly valued in the UK.

Key facts about Advanced Skill Certificate in Employee Relations Incident Handling

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An Advanced Skill Certificate in Employee Relations Incident Handling equips professionals with the advanced knowledge and practical skills to effectively manage and resolve workplace conflicts. The program focuses on building proficiency in handling sensitive employee relations issues, reducing legal risks, and fostering a positive work environment.


Learning outcomes include mastering techniques for investigating employee complaints, conducting impartial inquiries, applying relevant employment legislation (such as discrimination laws and workplace safety regulations), and crafting effective communication strategies during sensitive situations. Participants will develop expertise in conflict resolution, mediation, and grievance procedures.


The duration of the certificate program varies depending on the provider but typically ranges from several weeks to a few months of intensive study, often including a blend of online learning modules, case studies, and practical workshops. This flexible approach allows for convenient learning while ensuring a high-impact curriculum.


This certification holds significant industry relevance across all sectors. Human resource professionals, managers, supervisors, and anyone involved in employee relations will find this credential invaluable. The ability to handle employee relations incidents efficiently and fairly is a critical skill in today's complex workplace, boosting an organization's productivity and reputation while minimizing legal and reputational risks. Successful completion demonstrates a commitment to best practices in conflict management and HR compliance.


The Advanced Skill Certificate in Employee Relations Incident Handling provides a competitive edge in a job market increasingly focused on effective conflict resolution and fair employment practices. This certificate directly addresses the need for professionals skilled in investigation, mediation, and disciplinary procedures within organizations.

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Why this course?

An Advanced Skill Certificate in Employee Relations Incident Handling is increasingly significant in today's UK market, given the rising complexity of workplace dynamics and legal ramifications. The Chartered Institute of Personnel and Development (CIPD) reports a steady increase in grievances and disciplinary cases, highlighting the urgent need for proficient ER professionals. According to ACAS, nearly 1 in 5 UK employees experienced workplace conflict in the past year. Proficient incident handling prevents costly legal battles and protects company reputations. This certificate equips individuals with the advanced skills needed to navigate difficult employee relations situations, including conflict resolution, mediation, and disciplinary procedures, ensuring compliance with UK employment law. The course provides practical, up-to-date training on handling grievances, harassment allegations, and performance issues, addressing current trends such as remote work challenges and mental health in the workplace.

Category Percentage
Workplace Conflict 20%
Disciplinary Actions 15%
Grievances 10%

Who should enrol in Advanced Skill Certificate in Employee Relations Incident Handling?

Ideal Candidate Profile Why This Course?
HR professionals, managers, and supervisors responsible for handling employee relations incidents. This Advanced Skill Certificate in Employee Relations Incident Handling is perfect for those already managing conflict resolution but seeking advanced strategies. Approximately 70% of UK workplaces experience some form of employee relations issue annually (hypothetical statistic for illustrative purposes). Master best practices in grievance procedures, disciplinary actions, and effective communication during sensitive situations. Develop your skills in mediation and conflict resolution to minimise workplace disruption. Reduce the risk of legal challenges and foster a positive work environment—enhancing your performance management capabilities.
Individuals aiming for promotion within HR or those seeking to upskill and enhance their employability in the competitive UK job market. This practical course in employee relations incident handling also suits those new to management roles needing confidence handling complex situations. Gain a recognised qualification that demonstrates your expertise in employee relations and conflict management, boosting your career prospects. Build essential skills in investigating incidents, gathering evidence, and adhering to legal compliance standards. Improve your ability to navigate challenging interactions and maintain workplace harmony, creating a more productive environment.