Career Advancement Programme in Customer Relationship Management for Gig Workers

Thursday, 26 February 2026 14:43:34

International applicants and their qualifications are accepted

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Overview

Overview

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Customer Relationship Management (CRM) skills are crucial for gig workers. This Career Advancement Programme teaches you effective CRM strategies.


Designed for freelancers and independent contractors, this programme enhances your client communication and project management. Learn best practices for client acquisition, retention, and relationship building.


Master CRM software and tools. Develop strong communication skills. Improve your project management. Boost your earning potential.


This Customer Relationship Management Programme offers practical training and real-world application. Upskill today and secure your future success.


Explore the programme now and transform your gig career!

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Career Advancement Programme in Customer Relationship Management (CRM) empowers gig workers to thrive. This specialized Customer Relationship Management training equips you with in-demand skills like effective communication, conflict resolution, and data analysis for improved client interactions. Boost your earning potential through enhanced performance and access to freelance CRM opportunities. Learn advanced CRM software and strategies, leading to better job prospects and higher earning potential in the gig economy. This program offers flexible online learning, tailored for busy gig workers seeking career progression. Gain a competitive edge – enroll today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding the Gig Economy and CRM Integration
• Mastering Customer Communication & Relationship Building in a Gig Setting
• Advanced Customer Relationship Management (CRM) Software for Gig Workers
• Time Management & Productivity Techniques for Gig Workers in CRM
• Building a Strong Professional Brand & Networking for Gig Work Success
• Negotiation & Client Management Strategies for Gig Workers
• Financial Management & Business Planning for Gig-Based CRM Services
• Legal & Ethical Considerations for Gig Workers in Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Advancement Programme: CRM for Gig Workers (UK)

Role Description
Customer Success Manager (Gig) Manage customer relationships, providing support and ensuring customer satisfaction within a flexible, project-based gig model. High demand for proactive communication and problem-solving skills.
Freelance CRM Consultant Offer expertise in CRM strategy, implementation, and optimization to businesses on a freelance basis. Strong analytical and technical skills are crucial.
Remote Customer Support Specialist (Gig) Provide remote technical and/or customer service support via various channels. Requires excellent communication and troubleshooting abilities. Strong emphasis on Customer Relationship Management.
Independent CRM Trainer Deliver training sessions and workshops on CRM software and best practices to clients remotely or on-site. Deep product knowledge and strong presentation skills are required.

Key facts about Career Advancement Programme in Customer Relationship Management for Gig Workers

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This Career Advancement Programme in Customer Relationship Management (CRM) is specifically designed for gig workers seeking to enhance their professional skills and boost their earning potential. The programme focuses on developing practical CRM expertise applicable across various industries.


Learning outcomes include mastering CRM software functionalities, improving communication and negotiation techniques vital for client interaction, and understanding effective customer service strategies. Participants will also gain valuable insights into data analysis within a CRM context, leading to better decision-making and performance optimization.


The programme’s duration is flexible, catering to the diverse schedules of gig workers. A typical completion time is approximately 8 weeks, with modules delivered online at the participant's own pace, promoting self-directed learning and maximizing accessibility.


The skills gained through this Customer Relationship Management training are highly relevant across numerous sectors, including tech support, sales, marketing, and e-commerce. Graduates will possess the in-demand expertise needed to secure higher-paying gigs and freelance opportunities, demonstrating improved client management capabilities and a strong understanding of CRM best practices. The program helps develop essential soft skills such as communication and problem-solving, improving employability in the wider gig economy.


This comprehensive Career Advancement Programme in Customer Relationship Management offers a valuable pathway for gig workers to upskill, increasing their market value and opening doors to new and lucrative freelance opportunities. The program integrates practical exercises, real-world case studies, and industry insights for effective learning and immediate application.

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Why this course?

Career Advancement Programmes in Customer Relationship Management (CRM) are increasingly significant for gig workers in the UK's rapidly evolving job market. The UK's gig economy, encompassing freelancers and contractors, is booming, with estimates suggesting over 2 million individuals are solely engaged in gig work. This necessitates accessible, flexible training opportunities. Many gig workers lack traditional career progression routes, making structured CRM training crucial for enhancing their skillsets and securing better opportunities. This is particularly relevant given the increasing demand for CRM proficiency across diverse sectors.

Sector % with CRM Certification
Tech 30%
Finance 20%
Retail 15%

Who should enrol in Career Advancement Programme in Customer Relationship Management for Gig Workers?

Ideal Candidate Profile Key Characteristics
Gig Workers Seeking Growth Aspiring to transition from freelance roles into stable, high-earning customer-facing positions. Over 2 million UK workers are now in the gig economy, many seeking career progression.
Seeking improved communication skills and client management techniques.
Customer Service Professionals Experienced individuals looking to enhance their CRM expertise and move into leadership or specialized roles. Aiming for advanced certifications and demonstrable skills in relationship building.
Entrepreneurs & Freelancers Individuals seeking to improve client retention and satisfaction, leading to increased revenue. Developing strong communication and problem-solving skills within the context of a CRM system. The UK has seen a huge rise in self-employment; this programme directly addresses their needs.
Ambitious Individuals Motivated learners eager to acquire in-demand skills and boost their career prospects within the dynamic customer relationship management field. Targeting improved employability and career advancement.